London support centre

Frequently Asked Questions ❓

Clear answers about courses, enrolment, scheduling, and policies at Northern Communication Academy in London. If you cannot find what you need, contact our team.

Student help centre
students asking questions during a London communication workshop

Top questions

Quick answers to the most common queries about enrolment, formats, and pricing.

How do I enrol in a course?

Choose a programme on the Courses page and send a message via the Contact page. Our team confirms availability and next start dates, then shares payment instructions.

Do you run sessions in London only?

Yes. Our in person cohorts are held in central London. A live online option is available for some modules if you prefer remote attendance.

Is online learning available?

Selected courses run in parallel online with live workshops, breakout practice, and tutor feedback. Materials and recordings are provided when appropriate.

What level of experience do I need?

No prior experience is required for foundation programmes. Advanced options recommend familiarity with basic structures and presentation flow.

How long are the programmes?

Most courses run for 6 to 8 weeks with one session per week. Intensive weekend formats are occasionally available.

How do payments work?

Payment is requested after we confirm your place. We accept card or invoice in GBP. Receipts are issued for all transactions.

Do you provide certificates?

Participants receive a completion note from Northern Communication Academy. We do not guarantee professional or career outcomes.

Can I change or defer my course?

Yes, subject to availability. Contact our team at least 7 days before your start date to discuss options.

Learning experience and policies

Details about preparation, materials, accessibility, and privacy.

1

What is the weekly workload?

Expect 2 to 3 hours per week including a live session and short practice tasks. Optional reading is provided for deeper study.

2

Are materials included?

Yes. Slide decks, practice sheets, and reference guides are included and provided digitally to all participants.

3

Is the venue accessible?

Venues used for in person sessions offer step free access where possible. Tell us your accessibility needs in advance so we can make arrangements.

What is your refund policy?

If you need to cancel, contact us at least 7 days before the first session for a full refund. Within 7 days, deferral is prioritised where space allows.

Do you store my data?

We collect only the details needed to process your enquiry and deliver training. See our Privacy Policy for full information, cookie choices, and your rights.

Will I get guaranteed results?

No. We provide a supportive environment for practice and feedback. We do not promise professional, financial, or career outcomes.

Can employers book team training?

Yes. We run tailored workshops for teams in London. Share your goals and team size on the Contact page to receive a proposal.

Still have questions? Our London team can help.